Refund Policy
At Watch Times, your satisfaction is our top priority. We stand behind the quality of every timepiece we offer and aim to deliver an exceptional experience with every purchase.
7-Day Cashback Warranty
We proudly offer a 7-day cashback warranty!
If for any reason you are not completely satisfied with your purchase, you can request a full refund within 7 days of receiving your order — no questions asked.
Conditions for Cashback Eligibility:
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The item must be returned in its original, unused condition.
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The watch must include all original packaging, tags, and accessories.
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Proof of purchase (order confirmation or receipt) must be provided.
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Return shipping costs are the responsibility of the customer unless the product was defective or damaged upon arrival.
Additional Return Guidelines
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Returns must be initiated within 7 days of delivery.
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After 7 days, only exchanges or store credits may be offered (subject to management approval).
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Watches that show signs of wear, damage, or alteration will not be eligible for a full refund.
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Customized or engraved products are non-refundable unless they arrive defective.
How to Request a Refund
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Email us at Watchtimespk@gmail.com with your order number and reason for return.
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Our team will respond within 24–48 hours with return instructions.
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Once we receive and inspect the item, your refund will be processed within 5–7 business days back to your original payment method.
Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately. We will replace the item at no extra cost or offer a full refund, based on your preference.
Watch Times – Where Luxury Meets Confidence
Thank you for trusting us with your timeless style.